If you are considering hiring an auto transport service to ship your vehicle from one location to another then you should be aware of some of the problems that may occur. If you are aware of these potential problems before you begin the process of shipping your car you will have a much better chance of avoiding them. Here are some tips to help you avoid auto transport problems.
Mistake #1- Choosing a Low Quality Car Transport Company
Not all car transport companies are created equal. Some have much better customer service records than others do. A very common mistake made by first time auto transport customers is that they simply choose the first company they find, without performing any research on them first. To ensure that you choose a high quality car transport company it is a good idea that you check up on some references before making a decision. You can also take a look at an online consumer review website to see what previous customers are saying about the company’s customer service record. Avoid any car transport service with a bad reputation.
Mistake #2- Not Asking Questions
There is a lot to know about the process of shipping a car from one location to another. Make sure that you fully understand every part of the process, especially the fees associated with each part. You don’t want to encounter any surprises along the way! A high quality auto transport service will take the time to answer all of your questions.
Mistake #3- Not Getting a Written Contract
You should ALWAYS get a written contract for any services you intend to purchase. This is especially true for auto transport services. Your car is worth a lot of money to you and you want to make sure that all of your bases are covered. Make sure that you sign a written contract with your car transport company and make sure that it includes everything about the shipping process. The contract should include the price you will be paying, any additional fees and costs included, the exact pick up and drop off dates and locations and what steps you will be expected to take if a problem arises. Be sure to obtain a copy of this contract to keep for your records as well.
By taking these steps before you choose to hire a specific car transport company you will reduce the chances of experiencing a serious problem.
